Purpose This document sets out our policy for responding to requests for deletion of data
under UK data protection law. This document explains the rights of the data subject in
relation to data deletion and the responsibilities of SKYGOALTECH in responding with such a
request.
Individual Rights An individual has the right to erasure, also known as ‘the right to be
forgotten’. The principle underpinning this right is to enable an individual to request the
deletion or removal of personal data where there is no compelling reason for its continued
processing
When does the right to erasure apply? As stipulated in UK data protection law, individuals
have a right to have personal data erased and to prevent processing in specific
circumstances:
Where the personal data is no longer necessary in relation to the purpose for which it
was originally collected/processed
When the individual withdraws consent
When the individual objects to the processing and there is no other legal ground for the
relevant processing activity
When the personal data was unlawfully processed
Where the personal data has to be erased in order to comply with a legal obligation.
What information does SKYGOALTECH retain? The SKYGOALTECH online system
“Interlace” stores data about individuals in order to create a Team Role Report. We store
the name, e-mail address, gender, organisation/department (if provided) and subsequent
Team Role scores for each individual in order to create a report, which is stored on our
secure servers in the UK for a period of 90 days. This data is stored and used in accordance
with our Privacy Policy, which can be found at
If consent is provided, personal data (including the above, plus address, telephone number
and notes) may be stored in our CRM system for the purposes of contacting you regarding
SKYGOALTECH news, products and promotions.
How can data be deleted? If you have purchased a Team Role Report directly from
Skygoaltech, Skygoaltech acts as data controller. In this case, we will delete the Team Role
data (scores) upon request (via email to info@dskygoaltech.com), upon closure of your
account, or after three years. If an organization purchases access to the Skygoaltech Online
Account, Skygoaltech acts as the data processor and the customer acts as data controller.
In this case, it is the responsibility of the customer, as data controller, to ensure that data is
not held longer than necessary for the purposes for which it is intended. A user of the
Skygoaltech Online Account, acting on behalf of their organization, can delete data from
their Interlace system whenever they wish. This data is deleted from the system
immediately and cannot be recovered by any users or SKYGOALTECH employees after this
point. Data which has been deleted or otherwise destroyed cannot be recovered at any
time. Sufficient warning is given to the account administrator before data are permanently
deleted. Data may still remain in the systems back-up files, which will be deleted
periodically. Information may be deleted from our CRM upon request to
info@dskygoaltech.com. We undertake to perform the deletion within one month (30
calendar days) and will send you a confirmation once the information has been deleted.
Wherever possible, we will aim to complete the request in advance of the deadline